Privacy Policy

1. Introduction

At mdg66, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access and use our online betting platform at https://mdg66.cam.

This Privacy Policy applies to all users of mdg66 Services, including Indonesian residents who register accounts, place bets, play casino games, or interact with our platform in any capacity. By using mdg66, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy.

We respect your privacy rights and are committed to compliance with applicable data protection laws and international privacy standards. If you have any questions or concerns about how we handle your personal information, please contact us at [email protected].

2. Data Controller

The data controller responsible for your personal information is mdg66, operating the online betting platform at https://mdg66.cam. We determine the purposes and means of processing your personal data in accordance with this Privacy Policy and applicable laws.

For data protection inquiries, you may contact us at:

Email: [email protected]
Operating Hours: 24/7 (Customer support available in English and Bahasa Indonesia)
Timezone: Western Indonesia Time (WIB, UTC+7)

3. Information We Collect

mdg66 collects various types of personal information to provide, maintain, and improve our Services. The information we collect includes:

3.1 Information You Provide Directly

When you register an account with mdg66, we collect the following information:

• Personal Identification Information: Full legal name, date of birth, gender, Indonesian National Identity Card (KTP Nasional) number
• Contact Information: Email address, telephone number, residential address (street, city, province, postal code)
• Account Credentials: Username, password (stored in encrypted form), security questions and answers
• Financial Information: Bank account details (bank name such as BCA, BRI, BNI, or Mandiri; account number; account holder name), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account details), payment card information (Visa or Mastercard card numbers, expiration dates, CVV codes)
• Verification Documents: Copies of identification documents (KTP Nasional), proof of address documents (utility bills, bank statements), selfie photographs holding identification documents for KYC (Know Your Customer) verification purposes

3.2 Information Collected Automatically

When you use the mdg66 platform, we automatically collect certain technical and usage information:

• Device Information: Device type (desktop, mobile, tablet), operating system (Windows, macOS, iOS, Android), browser type and version, screen resolution, device identifiers
• Usage Data: Pages visited, features accessed, games played, bets placed, session duration, click patterns, navigation paths through the website
• Connection Information: IP address, geographic location (country, city, region), internet service provider, connection type, access times and dates
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user preferences, maintain login sessions, analyze platform performance, and improve user experience

3.3 Information from Third Parties

mdg66 may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation data, payment success/failure status, fraud detection information from banks (BCA, BRI, BNI, Mandiri) and payment service providers
• Identity Verification Services: Document authentication results, age verification confirmations, address validation data from third-party KYC providers
• Fraud Prevention Services: Risk assessment data, suspicious activity alerts, fraud detection analytics from security partners

4. How We Use Your Information

mdg66 uses your personal information for the following purposes:

4.1 Service Provision and Account Management

• Create and maintain your user account
• Process your identity verification and KYC compliance
• Authenticate your login and secure account access
• Provide customer support and respond to inquiries
• Communicate important account notifications, updates, and service changes

4.2 Transaction Processing

• Process deposits via BCA, BRI, BNI, Mandiri, e-wallets, and payment cards
• Execute withdrawal requests to your verified bank accounts
• Maintain accurate transaction records and account balances
• Detect and prevent fraudulent transactions
• Comply with financial reporting and anti-money laundering (AML) regulations

4.3 Gaming Services

• Enable you to place bets on sports events, including BRI Liga 1, English Premier League, La Liga, Champions League, and other competitions
• Provide access to live casino games, slots, togel (Indonesia's traditional numbers lottery), and other gaming content
• Calculate and credit winnings to your account
• Enforce betting limits and responsible gaming measures
• Maintain game history and betting records

4.4 Platform Improvement and Personalization

• Analyze user behavior and preferences to enhance platform functionality
• Personalize your gaming experience with relevant game recommendations
• Optimize website performance, loading speeds, and mobile responsiveness
• Conduct A/B testing and user experience research
• Develop new features and services tailored to Indonesian players

4.5 Marketing and Promotions

• Send promotional offers, bonus announcements, and special campaigns (with your consent)
• Provide personalized bonus offers based on your gaming preferences
• Notify you of tournaments, competitions, and loyalty rewards
• Communicate seasonal promotions during Indonesian holidays (Independence Day, Idul Fitri, Chinese New Year)

4.6 Legal and Compliance

• Comply with legal obligations, including age verification (21+ requirement) and KYC regulations
• Prevent fraud, money laundering, and other illegal activities
• Enforce our Terms and Conditions and other policies
• Respond to legal requests, court orders, and regulatory inquiries
• Protect the rights, property, and safety of mdg66, our users, and the public

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our Terms and Conditions and provide you with betting and gaming services
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial reporting obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and marketing (where not overridden by your rights)
• Consent: Where required by law, we obtain your explicit consent before processing certain categories of data, such as marketing communications

6. How We Share Your Information

mdg66 does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

Recipient Category	Purpose of Sharing	Data Shared
Payment Processors	Process deposits and withdrawals	Bank account details, transaction amounts, payment card information
Identity Verification Providers	Verify your identity and age	Name, date of birth, KTP Nasional, address, verification documents
Game Providers	Deliver casino games and slots	Username, gaming preferences, bet history
Customer Support Tools	Provide customer service	Name, email, account details, support inquiry content
Security & Fraud Prevention	Detect and prevent fraud	IP address, device information, transaction patterns, account activity
Legal Authorities	Comply with legal obligations	Any data required by law, court order, or regulatory request

All third-party service providers are contractually obligated to protect your personal information and use it only for the specified purposes. They are prohibited from selling, sharing, or using your data for their own marketing purposes.

7. Data Security Measures

mdg66 employs comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS (Secure Sockets Layer / Transport Layer Security) protocols, the same technology used by banks and financial institutions
• Secure Storage: Personal data is stored on secure servers with restricted physical and logical access controls. Passwords are stored in encrypted, hashed form and cannot be retrieved in plain text
• Access Controls: Access to personal data is limited to authorized personnel who require it for legitimate business purposes. All staff undergo security training and sign confidentiality agreements
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks
• Monitoring: We continuously monitor our systems for suspicious activity, unauthorized access attempts, and potential data breaches
• Incident Response: We maintain an incident response plan to quickly address any data security incidents and notify affected users as required by law

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately if you suspect unauthorized account access.

8. Data Retention

mdg66 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Personal data is retained for the duration of your active account and for a reasonable period thereafter to facilitate account reactivation if desired
• Transaction Records: Financial transaction data, betting history, and account statements are retained for a minimum period as required by applicable financial regulations and anti-money laundering laws (typically 5-7 years)
• Closed Accounts: After account closure, certain data may be retained for legal, regulatory, fraud prevention, or dispute resolution purposes
• Marketing Data: If you opt out of marketing communications, your contact information is retained on a suppression list to ensure we do not contact you again

9. Your Privacy Rights

As a mdg66 user, you have the following privacy rights:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete personal data
• Right to Deletion: You may request deletion of your personal data, subject to legal retention requirements
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format
• Right to Object: You may object to certain types of data processing, including marketing communications
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days. Certain requests may require identity verification to ensure data security.

10. Cookies and Tracking Technologies

mdg66 uses cookies and similar tracking technologies to enhance your user experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits.

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality, login authentication, and secure transaction processing. These cannot be disabled without affecting core services
• Performance Cookies: Collect anonymous data about how users interact with the platform to help us improve performance and user experience
• Functional Cookies: Remember your preferences, language settings, and customization choices
• Marketing Cookies: Track your browsing behavior to deliver relevant promotional offers and personalized bonus recommendations (with your consent)

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some platform features.

11. Children's Privacy

mdg66 Services are intended exclusively for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected data from a minor, we will delete that information immediately and close the associated account.

Parents or guardians who believe a minor has accessed mdg66 should contact us immediately at [email protected].

12. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Indonesia where our servers, service providers, or business partners are located. These countries may have different data protection laws than Indonesia.

When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses and security measures, to ensure your data receives adequate protection regardless of location.

13. Changes to This Privacy Policy

mdg66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. We will notify you of material changes by posting a notice on our website or sending an email notification to your registered email address.

Your continued use of mdg66 Services after the effective date of any Privacy Policy changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Subject Line: Privacy Policy Inquiry
Operating Hours: 24/7
Timezone: Western Indonesia Time (WIB, UTC+7)

We are committed to addressing your privacy concerns promptly and transparently. Our customer support team, including Indonesian-speaking representatives, is available around the clock to assist you.